Privacy Policy

Effective Date: [05/05/2025]

The DIY Wedding Video Company (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.

1. What Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, wedding date, billing address

  • Contact Data: Email address, phone number, shipping address

  • Payment Data: Stripe processes payments securely; we do not store your card details

  • Media Content: Uploaded video footage and photos (only when submitted voluntarily)

  • Technical Data: IP address, browser type, device info, and browsing behavior on our site

2. How We Use Your Data

We use your data to:

  • Fulfill and deliver your order

  • Communicate with you about your booking

  • Provide editing and post-production services

  • Send transactional emails and updates

  • Improve our services and website

  • Promote our services (only if you’ve given consent or not opted out)

3. Sharing Your Data

We never sell your personal information. We may share it with:

  • Service providers (e.g. Stripe, couriers, cloud storage platforms) for payment and delivery

  • Editing partners contracted to help with video production, under strict confidentiality

  • Legal authorities if required by law

4. Marketing Use of Footage

When you submit footage for editing, you grant us permission to use selected clips for marketing and promotional purposes (e.g. website, social media). You may opt out at any time by contacting us at info@diyweddingvideocompany.com.

5. Data Retention

We retain your personal data and footage only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, or regulatory requirements

You may request deletion of your footage or personal data at any time.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • Withdraw consent for marketing use at any time

To exercise your rights, contact us at: info@diyweddingvideocompany.com

7. Cookies & Tracking

Our website uses cookies to improve your experience. You may adjust your cookie settings via your browser.

8. Data Security

We implement appropriate security measures to protect your data, including encrypted storage and secure connections (HTTPS). However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any significant changes will be posted here with an updated effective date.

10. Contact Us

For questions or data requests, contact:

Email: info@diyweddingvideocompany.com